As of April 1, 2018, Gallus will be fully
integrated with the Heidelberg USA team in order to increase market coverage
and efficiency in sales and service. With this transition, Gallus customers
will have access to the entire product and service portfolios of both companies
from a single source. Customers will be able to retain their existing sales and
service contacts with Gallus and continue to benefit from the specialist
industry expertise, but they will also now have the comprehensive know-how of
Heidelberg and the industry’s largest service network at their fingertips.
The integration plan will allow Gallus/Heidelberg
to strengthen its footprint in the North American label market. Since the
Gallus Group was integrated into Heidelberger Druckmaschinen AG in 2014, joint
technical developments have already taken place, such as the Gallus Labelfire
digital label printing machine.
“Gallus has been selling its products in the U.S.
for many years,” said Christof Naier, Head of Business Unit Label. “Now we have
the unique opportunity to be stronger in the U.S. market by combining the best
of both organizations, without losing the Gallus touch.”
Heidelberg/Gallus will provide customers with a
complete print shop solution including reliable equipment, parts, service and
consumables support. With 24/7 call intake, customers can expect quick reaction
time. They will also receive fast technician scheduling due to Heidelberg’s
established service network and extensive parts availability as well as timely
delivery coordinated by Heidelberg’s experienced parts department and local
warehousing in the United States.
Heidelberg’s performance offerings will also be
extended to the Gallus product line, including Performance Services for maximum
output, Predictive Monitoring for preventive maintenance and reliable
production, and Heidelberg Assistant for customers to conveniently manage their
business.
“Customers’ requirements for efficiency in all
manufacturer and supplier sectors are increasing due to the growing
digitization in the print media industry,” said Felix Mueller, President of
Heidelberg Americas. “In response to the changes in our industry, this move is
a key signal of partnership with our current and new customers in growing
profitably in the label market segment. We are very excited to participate in
this dynamic market segment.”
